Shipping policy
Thank you for shopping with Shoppix. We are committed to delivering your orders quickly and safely.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation.
- Promotional offers may include free shipping on selected products or order values.
4. Order Tracking
- Customers will receive tracking information (when available) once the order has been shipped.
5. Incorrect Address
- Customers are responsible for providing accurate shipping information.
- Shoppix is not responsible for delays or losses caused by incorrect or incomplete addresses.
6. Delayed or Lost Shipments
- While we work with reliable courier services, Shoppix cannot guarantee delivery dates.
- If your order is significantly delayed, please contact us for assistance.
7. Damaged Packages
- If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product.
8. Contact Us
For shipping-related questions, please contact us via our official Facebook page or store messaging service.
Shoppix
Quality • Trust • Satisfaction 🛍️🚚